Training

We are proud to  present a new series of five day training session on the industry’s fastest growing CRM application: Microsoft Dynamics CRM 4.0. All classes are led by leading CRM consultant and instructor, Richard Knudson, who has trained hundreds of Microsoft Partners on the new product release over the past year.  The classes are held in three ways:

  • Online courses
  • In major cities throughout the U.S.
  • Private events for corporations with five students or more

What will you learn if you take Dynamics CRM 4.0 Essentials?

Our accelerated 5-day Essentials format will teach you the most important skills you need to realize the potential of Dynamics CRM 4.0.

Curriculum & Pricing
Days 1-2: Applications Days 3-5: Workflows and Customizations
Core Concepts Workflows Customization
  • Sales and Opportunity Management
  • Marketing
  • Service Management
  • Service Scheduling
  • Understanding Workflow
  • Business Examples
  • Automatic and On-Demand
  • Conditions and Actions
  • Sales Process Workflows
  • Advanced Concepts and Applications
  • Customization Strategies
  • CRM Customization Architecture
  • Configuration & Security
  • Customizing Forms and Views
  • Entities, Attributes and Relationships
  • Advanced Customizations
$1,190 per person $1,785 per person
$2,475 per person (Best Value)

Get started today!

Sign up for the 5 day Tampa or Seattle sessions

Each session costs $2,475 per person. We will provide details about the training sessions and collect payment information from you after you sign up.

Inquire about online courses or a private event for your company

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